PF
PocketMoney Family 支援中心 Support center
Support
Support

支援與聯絡方式

Support and contact details

這裡放使用者問題與帳號管理相關的聯絡資訊,方便公開存取。

This page provides contact details for user questions and account management.

English view. Traditional Chinese is the primary language of this site.

服務範圍 App 使用說明、帳號問題、資料刪除。
Service area App usage help, account issues, and data deletion.

常見問題

Common questions

  • 如何重新登入家長帳號。
  • 如何綁定小孩帳號與家庭代碼。
  • 如何刪除帳號與資料。
  • 如果看不到資料,先確認登入的是哪個角色。
  • How to sign in again as a parent.
  • How to bind a child account with a family code.
  • How to delete an account and related data.
  • If data is missing, check which role is signed in.

聯絡方式

Contact

如果你遇到登入、資料同步或帳號刪除問題,請直接來信,我們會協助確認。

If you run into sign-in, sync, or account deletion issues, send us an email and we will help investigate.